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Terms and Conditions of Services | Social Crafter Agency

Read Full Terms to understand our policies, payment rules, project timelines, client responsibilities, confidentiality commitments, and how Social Crafter Agency delivers transparent digital marketing services.

1. Acceptance of Terms and Conditions

By accessing, browsing, or using the official website of Social Crafter Agency, or by engaging in any form of communication, consultation, or service with our team, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. These Terms and Conditions constitute a legally binding agreement between you (the client or user) and Social Crafter Agency, governing all interactions, transactions, and professional engagements. If you do not agree with any part of these provisions, you must immediately discontinue use of our website and refrain from availing our services.

Your acceptance of these Terms and Conditions signifies that you acknowledge Social Crafter Agency as a legitimate digital marketing service provider and agree to engage with us in good faith, professionalism, and mutual respect. Continued use of our services automatically implies ongoing acceptance of these Terms and Condition, even if they are updated in the future.

2. Scope of Services under Terms and Conditions

Social Crafter Agency specializes in delivering comprehensive digital marketing solutions, including but not limited to social media management, search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, branding, graphic design, video editing, and website development. All services are offered in strict compliance with these Terms and Conditions, and the exact deliverables will always be defined in a written proposal, contract, or service agreement shared with the client before project commencement.

While Social Crafter Agency follows industry best practices, clients must understand that digital marketing is dynamic and results depend on external factors such as market trends, audience behavior, competition, and algorithm changes on platforms like Google, Meta, and LinkedIn. By agreeing to these Terms and Conditions, clients accept that guaranteed results such as fixed rankings, instant sales, or viral reach cannot be promised or legally assured.

3. Client Responsibilities under Terms and Conditions

Clients working with Social Crafter Agency are responsible for providing accurate, complete, and up-to-date business information, including brand identity, target audience, goals, and relevant marketing assets. Under these Terms and Conditions, clients must also grant necessary access to social media accounts, ad platforms, analytics tools, or website dashboards required for project execution.

Any delays caused by late responses, missing information, or lack of approvals may impact project timelines and outcomes. By agreeing to these Terms and Conditions, clients acknowledge that successful collaboration requires active participation, clear communication, and timely feedback throughout the engagement.

4. Payment, Pricing, and Financial Terms and Conditions

All financial transactions with Social Crafter Agency must be completed as per the agreed invoice, contract, or selected service package. These Terms and Conditions permit Social Crafter Agency to request advance payments, milestone-based payments, or monthly retainers depending on the nature, scale, and duration of the project.

If payments are delayed, incomplete, or disputed without valid reason, Social Crafter Agency reserves the right to pause, suspend, or terminate work until payment is resolved. Acceptance of these Terms and Conditions confirms that final deliverables, reports, or assets will only be released after full payment clearance.

5. Refund and Cancellation Terms and Conditions

Social Crafter Agency maintains a transparent and fair refund policy governed strictly by these Term and Conditions. No refunds will be provided for work that has already been completed, approved, published, or implemented, including social media posts, ad campaigns, website designs, or marketing content.

Refunds may only be considered in rare cases where Social Crafter Agency fails to deliver agreed services due to internal negligence or failure to act. By accepting these Terms and Conditions, clients agree that mid-project cancellations require payment for all work completed up to the termination date.

6. Project Timelines and Delivery Terms and Conditions

All project timelines provided by Social Crafter Agency are estimated based on the information available at the start of the engagement. These Terms and Conditions recognize that delays may arise due to platform approvals, technical issues, client responsiveness, or unforeseen external circumstances.

Social Crafter Agency commits to maintaining transparent communication regarding any changes in delivery schedules. By agreeing to these Terms and Conditions, clients accept that flexibility is sometimes necessary in digital marketing due to evolving platform policies and industry trends.

7. Intellectual Property under Terms and Conditions

All creative assets, marketing strategies, designs, content, reports, and digital materials produced by Social Crafter Agency remain its intellectual property until full payment is received. These Term and Conditions protect the originality, creativity, and proprietary frameworks developed by Social Crafter Agency.

Once payment is fully cleared, clients receive usage rights as outlined in their agreement for business purposes. However, Social Crafter Agency retains the right to showcase completed work in its portfolio, website, or social media unless confidentiality is requested in writing under these Terms and Conditions.

8. Third-Party Platforms and Terms and Conditions

Social Crafter Agency operates across third-party platforms such as Meta, Google, Instagram, LinkedIn, Canva, WordPress, and analytics tools to execute marketing strategies effectively. These platforms function under their own policies, which exist alongside these Terms and Conditions.

Social Crafter Agency is not responsible for account suspensions, ad rejections, policy violations, or sudden algorithm changes imposed by these platforms. By accepting these Terms and Condition, clients agree to comply with all external platform regulations in addition to our internal guidelines.

9. Confidentiality and Liability Terms and Conditions

Social Crafter Agency is committed to maintaining the confidentiality of sensitive client information, business data, and proprietary assets. These Terms and Conditions also require clients to respect and protect Social Crafter Agency’s internal strategies, workflows, and creative methodologies.

While Social Crafter Agency strives to deliver high-quality marketing results, we do not guarantee specific sales figures, revenue growth, or ranking positions, as these depend on multiple external variables. Our liability remains limited as outlined in these Term and Conditions, ensuring fair and reasonable protection for both parties.

10. Termination and Legal Jurisdiction Terms and Conditions

Either party may terminate this professional engagement by providing 30 days’ written notice strictly as per these Terms and Conditions. Client mid-project termination requires immediate, full payment for all completed work including admin fees, 1.5% monthly interest on overdue amounts, and 10% cancellation penalty—absolutely mandatory, non-negotiable, and enforceable under Indian Contract Act 1872. This clause survives termination, remains binding, applies to successors, assigns, affiliates, and shall be interpreted in New Delhi jurisdiction exclusively.

These Terms and Conditions are governed by the laws of India DPDP Act 2023, and any legal disputes shall fall under the jurisdiction of New Delhi. For any questions, clarifications, or concerns related to these  Conditions, clients may contact Social Crafter Agency at connectsocialcrafter@gmail.com

Email: connectsocialcrafter@gmail.com for queries on data privacy queries.

Phone: +91-9650679956 (Delhi office hours).

Address: Uttam Nagar 110059, Delhi, India.

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“Transparency is at the core of Social Crafter — please review our Terms & Conditions and Privacy Policy.”

We offer digital marketing services designed to elevate your brand.

“Please review our Terms & Conditions before engaging our services.”